Glasgow West Housing Association Ltd is a voluntary, not for profit organisation and a registered charity.  With history dating back to 1978, we have a vision of shaping thriving communities.  With over 1500 rented properties: Homes are our purpose, service and sustainability is our priority.

Factoring Administrator 

EVH GRADE 5 £27,440 - £30,495 (Pay award pending)

Permanent 

35hrs/Week (Flexi-working) 

We are pleased to invite applications for the above positions within our Factoring and Technical Teams. 

The successful candidates will actively support the delivery of day to day Factoring Services, Health & Safety administration, and our ambitious Investment initiatives. You will have keen attention to detail, with a focus on effective building effective relationships with our service users and other stakeholders; with flexibility to reflect organisational priorities, change, and our 2028 vision.  

You will demonstrate, excellent communication, multi-tasking, and proficient IT skills. If you would like to develop, or already have skills and/or experience in the following areas we would like to hear from you:

1. Frontline Customer Service experience, supporting residents accessing our Factoring and Investment works.   

2. Administrative experience, record keeping, communication to support our operational priorities. 

3. An awareness of Health & Safety compliance in relation to Asset Management.

4. Monitoring service satisfaction, mitigating complaints.

5. Effective day to day operational communication with internal and external stakeholders. 

To apply, please send your application form and completed person specification to recruitment@glasgowwestha.co.uk 

• Application Form (for completion) 

• Person Specification (for completion)

• Equality Monitoring Form (for completion)

• Role Profile

• Privacy Notice 

In return, GWHA offer generous EVH Terms and Conditions including:

• 25 days annual leave and 15 public holidays
• Defined contribution pension scheme
• Death in Service Benefit 
• Flexible working practices including flexi time, enhanced occupational maternity, paternity and shared parental leave
• Cycle to work scheme
• Specific GWHA benefits including; annual service commitment award, long service award and additional festive leave 
• Professional development & training opportunities 

Post subject to satisfactory Disclosure Check. 

Closing Date: 08/04/24 5pm

Interview Date: Factoring Administrator - 26/04/24

Promoting Equality          Registered as a Scottish Charity NO. SCO01667