GWHA
5 Royal Crescent, Glasgow G3 7SL Telephone: 0141 331 6650 SMS: 07860018421
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Policies

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Below is a list of our current policies and strategies. If you can't find what you're looking for, please contact us using the Contact form here.

Complaints
GWHA Complaint Handling Guide
GWEn Complaint Handling Guide

Tenancy
Abandoned Properties Policy
Assignation Policy
Domestic Abuse Policy
Housing Allocations Policy
Forced Access Policy
Joint Tenancy Policy
Rent Arrears Management Strategy
Rent Reward Scheme Policy
Service Engagement Strategy 2019-24
Service Engagement Plan 2021-22
Sub-letting and Lodgers Policy
Succession Policy
Unacceptable Actions Policy

Repairs, Maintenance and Improvements
Annual Gas Servicing Policy
Alterations and Improvements Policy
Asbestos Management Plan 2019-24
Asset Management Strategy 2019-24
Disruptive Repairs Policy
Energy Efficiency Strategy 2020-25
Legionella Management Plan 2019-24
Major Works and Investment Policy
Pest Control Policy
Right to Repair Policy
Stage III Adaptations Policy

Neighbourhood and Estates
Anti-Social Behaviour Strategy 2019-24
Car Parking Policy

Corporate and Governance
Data Protection Policy
Freedom of Information Policy
Gifts and Hospitality Policy
MC Code of Conduct
MC Role Descriptions
Membership Policy
Membership Succession Planning and Training Policy
Standing Orders

Equalities
Equalities and Human Rights Strategy 2021-26

Pay your rent
Online Tenant Account
Emergency Numbers
Compaints and Comments
Report a Repair
Fire Safety
Scottish Housing Regulator
Apply for a house

Glasgow West Housing Association
5 Royal Crescent
Glasgow
G3 7SL

CALL: 0141 331 6650
Repairs: 0141 331 6652
Tenancy: 0141 331 6651

Phone: 0141 331 6650
Repairs: 0141 331 6652
Tenancy: 0141 331 6651

Fax: 0141 331 6679
SMS: 07860018421
E-Mail: admin@glasgowwestha.co.uk
Office Hours & Public Holidays
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Registered with the Scottish Housing Regulator HEP 126. Registered under the Co-operative and Community Benefit Societies Act (2014): 1955 RS.
Registered as a Scottish Charity SC001667.