Emergency Contact Numbers

NEWS & EVENTS

Owners Conference 2018

This service is for emergencies only. For further information please refer to your Tenancy Agreement, or click the link to the repairs section of the Tenants Handbook at the bottom of this page. For advice out-with normal office hours, contact our concierge service on 0141 428 3247. Certain repairs you report to us will be qualifying repairs. Please click on this link for further information on your Statutory Right to Repair.

Emergency Repairs	Rechargeable Repairs
Where there is a risk to health, safety or security, or where a delay in attending may result in significant damage to the property. Water ingress to your home, lift break-downs and loss of central heating/hot water (in cold weather) are examples. Loss of TV signal, and tripped electrics due to a fault in your appliances are NOT Emergency Repairs.	If you contact an out-of-hours contractor for a repair that is not an emergency, or for a repair that is your responsibility, you will be recharged the full cost, including the premium call-out rate which is often in excess of £150.00. Repairs caused by faults in your appliances will also be recharged to you.

Out of Hours Emergency Numbers

Emergency Type	Company	Phone Number	Comments
Gas Leaks	National Grid	0800 111 999	N/A
Electric Supply Faults	Scottish Power	0845 27 27 999	N/A
Mains Water or Drainage Faults	Scottish Water	0800 731 0840	Water Faults
Mains Water or Drainage Faults	Scottish Water	0845 601 8855	Information Line
Roads & Street Lighting Faults	City Lighting	0800 37 36 35	(Not stair or back court lighting)
Police Emergency	N/A	999	Non-emergency 111
Social Work	GCC	0800 811 505	N/A
Homelessness	Hamish Allan Centre	0800 838 502	N/A
Housing Support (Keith Court/Walker Court)	Cordia	0141 276 2020	N/A

For General Stock (Inc Hyndland)	Company	Phone Number	Comments
Gas Central Heating Breakdowns	James Frew	01294 468 113	N/A
All Trades & Electric Heating Faults	GWHA Concierge	0141 428 3247	N/A
Stair Lights	Totallis Solutions	0141 889 0089	Stair Lighting
Hyndland Concierge	GWHA	0141 428 3248	N/A

For Argyle Stock	Company	Phone Number	Comments
All trades inc gas/electric heating faults	City Building	0800 595 595	NA
Chute Blockages	Concierge	As Below	NA
Blythswood Court Concierge	GWHA	0141 428 3246	NA
St Vincent Terrace Concierge	GWHA	0141 428 3247	NA