 PROPERTY SERVICES
How do I report a repair?Please telephone our property services department or complete our contact form on the link below if you wish to report a repair required in your home. We will need to know: - the nature of the problem and when it started
- your name, address and contact number and
- times when you can provide access to your home.
When will my repair be completed?Your repair is categorised into one of the following: - routine (to be completed within 10 days)
- urgent (to be completed within 3 days)
- emergency (to be completed within 6 hours)
We operate a statutory right to repair scheme, as introduced by the Housing (Scotland) Act 2001. To see our list of qualifying repairs and the timescale within which they must be acted upon, click here. Cyclical Maintenance ProgrammeOur cyclical programme deals with: Roof inspections, Annual Gas Servicing, 5 Yearly electrical checks, Roof Anchor inspections, close painting. Major Repairs ProgrammeWe have a 30 year plan that acts as a guide to indicate when m,ajor repairs are due to be carried out. The plan is divided into a five yearly programme that is reviewed on an annual basis We will keep you fully informed and will, whenever possible, offer you a choice for example: the colour of the kitchen units/ worktops. Contact Us using our: 
Last modified: 19 January 2010
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