Fire Action Advice for Multi-Storey Flats


May we take this opportunity to remind you of the actions to take in the event of a Fire.




• We have a “STAY PUT” policy agreed with the Fire Service. This means that unless the fire is in your flat you should stay in the flat. If there is a need to evacuate the Fire Service will supervise this.


• If you discover a fire raise the alarm immediately by telephoning 999 and ask for the Fire Service. Then notify GWHA Staff at the Concierge Office.


• If the fire is in your flat, then get out immediately taking all other occupants with you, then telephone 999.


• Close all doors and windows on the way out if safe to do so.


• Do not use lifts.


• If a smoke alarm goes off and there is not a fire in your flat, don’t open any doors that feel warm, get everybody in one room and close the door. Telephone 999.


• If possible seal the bottom of the door with wet towels, bedding etc.


• If you are near the window open it to get air and to let emergency services see you.


Things to check at night before you go to bed


• Close all internal doors to stop a fire from spreading.


• Switch off electrical heaters, blankets, TVs etc. and other items that do not need to run all night.


• Put out cigarettes and any candles safely.


• Make sure exits are clear.


• Keep door and window keys where everybody can find them







We are currently seeking a highly motivated individual for a position within our Property Services Team, please go to our Vacancies section for more information and how to apply.

Fire Safety

Following the tragic events at Grenfell Tower in London please click here to view Glasgow West's Statement on Fire Safety in Multi-Storey & Deck Access Properties.

Glasgow West Online Account

Your Online Customer Account is now available, if you are a tenant or owner and have not yet registered for your online account click here to register, if you have already registered click here to login.

Glasgow Housing Register Northwest

Glasgow West Housing Association operates a common housing register.  All applications must now be made online and we will no longer issue paper forms.  Please visit the Apply for a House page for more details on how to apply online.

CIH Income Management

GWHA is pleased to advise that we have been recognised by the Chartered Institute of Housing in respect of our on-going work in income management.  Please see CIH Certificate of Recognition for further information.